Privacy Policy
— ApkBet

This Privacy Policy (the "Policy") is issued by ApkBet (referred to herein as "ApkBet", "we", "us" or "our") and applies to all personal data collected, processed and stored in connection with your use of the ApkBet website at https://apkbet.cam and any associated mobile applications, features, services or communications (collectively, the "Platform").

We recognise that privacy is a fundamental right. Pakistani users — whether accessing ApkBet from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar or any other city — can trust that their personal data is handled with care, transparency and in accordance with this Policy.

By creating an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please discontinue use of the Platform and contact us to request account closure and data deletion.

The following definitions apply throughout this Privacy Policy:

ApkBet collects personal data through multiple channels. The categories of data we collect are described below:

3.1 Data Provided Directly by You

• Registration Data: Full name, date of birth, email address, residential address, username and password (stored in hashed form).
• KYC / Verification Documents: Government-issued identification (e.g., Pakistani CNIC, passport), proof of address (e.g., utility bill), and any additional documents requested to comply with age verification or AML obligations.
• Financial Data: Payment method details submitted during deposit or withdrawal — such as account references associated with bank transfers. Full payment card numbers and sensitive payment credentials are handled exclusively by the payment processor and are not stored by ApkBet.
• Communications: Content of messages sent to our support team via email or live chat, including account queries, complaints and responsible gambling requests.

3.2 Data Collected Automatically

• Technical Data: IP address, browser type and version, device type and operating system, screen resolution and time zone.
• Usage Data: Pages visited, betting activity, session duration, click patterns, and features accessed within the Platform.
• Cookie Data: Preference settings, session tokens and analytical metrics as described in Section 7.
• Geolocation Data: Approximate geographic location derived from your IP address, used for jurisdictional compliance checks. We do not collect precise GPS-level location data.

ApkBet processes your personal data for the following clearly defined purposes:

Where applicable data protection law requires ApkBet to identify a lawful basis for processing your personal data, we rely on the following grounds:

• Contractual Necessity: Processing required to perform our obligations under the Terms and Conditions you accepted at registration — including account management, transaction processing and identity verification.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including AML legislation, KYC obligations and responsible gambling requirements imposed by the operator's licensing jurisdiction.
• Legitimate Interests: Processing carried out to protect the security and integrity of the Platform, prevent fraud, improve our services, and manage our business operations — provided that such interests do not override your fundamental rights and freedoms.
• Consent: Processing for optional purposes such as marketing communications and non-essential cookies, where your explicit consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.

ApkBet does not sell or trade your personal data. We may share your data only in the limited circumstances described below:

• Service Providers: We engage trusted third-party processors — including KYC verification providers, payment processors, fraud detection services and platform analytics tools — under binding data processing agreements that prohibit them from using your data for their own purposes.
• Regulatory and Legal Authorities: Where required by applicable law, court order, or a regulatory authority with jurisdiction over the operator, we may be required to disclose certain personal data. We will only do so to the minimum extent required and will notify you where legally permitted.
• Fraud Prevention Networks: In cases of confirmed or suspected fraud, money laundering or other criminal activity, data may be shared with relevant fraud prevention organisations or law enforcement bodies in accordance with applicable legal obligations.
• Business Transfers: In the event of a merger, acquisition, restructuring or sale of substantially all assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such change and your rights under this Policy will continue to apply.

ApkBet uses cookies and similar tracking technologies to ensure the Platform functions correctly, remember your preferences and understand how users interact with the site. The categories of cookies we use are as follows:

You can manage non-essential cookies through your browser's cookie settings. Disabling functional or analytical cookies will not prevent you from using the Platform but may affect your experience. We do not use cookies to build advertising profiles or to track your activity on third-party websites.

ApkBet retains personal data only for as long as is necessary for the purposes set out in this Policy, or as required by applicable legal, regulatory or audit obligations. The following general retention principles apply:

• Account Data: Retained for the duration of your account and for a reasonable period after account closure to allow for dispute resolution, regulatory audits and legal claims. The specific retention period is determined by the obligations of the operator's licensing jurisdiction.
• KYC Documents: Retained for the minimum period required by the AML and KYC regulations of the operator's licensing jurisdiction. Copies of identity documents are securely deleted or anonymised once the mandatory retention window has elapsed.
• Transaction Records: Financial transaction records are retained for the period required by applicable financial regulations — typically a minimum of five (5) years from the date of the transaction.
• Support Communications: Records of support interactions are retained for a limited period sufficient to resolve ongoing issues and for quality assurance purposes.
• Marketing Data: If you have consented to receive marketing communications, your contact preferences are retained until you withdraw consent. Upon opt-out, your data will be removed from active marketing lists within a reasonable processing window.

ApkBet implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration or destruction:

• TLS Encryption: All data in transit is protected by TLS encryption. Connections over unencrypted HTTP are not accepted by the Platform.
• Password Hashing: User passwords are stored using strong one-way cryptographic hashing algorithms. We never store passwords in plain text and will never ask for your password via any communication channel.
• Access Controls: Internal access to personal data is restricted on a strict need-to-know basis. Staff members with access to personal data are bound by confidentiality obligations.
• Fraud Monitoring: Automated systems monitor for unusual account activity, suspicious transaction patterns and potential account takeover attempts. Alerts trigger manual review by our security team.
• Incident Response: In the event of a data security incident, ApkBet has procedures in place to identify, contain and remediate the issue, and to notify affected users and relevant authorities where required by law.

While we take all reasonable steps to protect your personal data, no system is completely impenetrable. Users are also responsible for maintaining the security of their own account credentials and devices.

Subject to applicable law and the circumstances of your request, you hold the following rights in relation to your personal data held by ApkBet. To exercise any of these rights, please contact us at [email protected] (plain text — not a clickable link):

ApkBet and some of its third-party service providers may operate in jurisdictions outside of Pakistan. Where personal data is transferred to a country that does not provide an equivalent level of data protection to that available in your jurisdiction, ApkBet takes steps to ensure that appropriate safeguards are in place.

These safeguards may include:

• Standard contractual clauses approved by the relevant data protection authority.
• Data processing agreements that impose equivalent data protection obligations on the receiving entity.
• Transfer to jurisdictions that have received a formal adequacy determination from a recognised data protection authority.

By using the ApkBet Platform, you acknowledge that your personal data may be processed in jurisdictions outside of Pakistan and that the legal framework in those jurisdictions may differ from that applicable under Pakistani law.

The ApkBet Platform is strictly intended for adults aged 18 years or over — or the higher minimum age required by the operator's licensing jurisdiction or applicable local law.

ApkBet does not knowingly collect personal data from individuals under the minimum age threshold. Where we have reasonable grounds to believe that a User is under the applicable minimum age:

• The User's account will be suspended immediately pending age verification.
• Any personal data collected from the underage User will be deleted or anonymised as promptly as reasonably practicable.
• Any deposits made by an underage User will be returned to the original payment source subject to verification, less any applicable fees.

ApkBet reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates to our data processing practices, legal obligations, regulatory requirements or Platform features.

When material changes are made to this Policy, we will take one or more of the following steps to inform you:

• Updating the "Last Updated" date at the top of this page.
• Displaying a notice on the Platform homepage or in your account dashboard.
• Sending a notification to the email address registered on your account where the change is significant.

Continued use of the Platform after an updated Privacy Policy has been posted constitutes your acceptance of the revised terms. If you disagree with any amendment, you may request account closure and data deletion by contacting our support team.

If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data, please contact the ApkBet Data Protection team using the information below. All communications must be submitted in English.

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 through the in-platform chat widget as provided by the operator.
• Subject Line: Please use "Privacy Request" or "Data Rights Request" in your subject line to ensure your query is directed to the correct team.
• Response Time: We aim to acknowledge all privacy-related requests within 5 business days and to provide a full response within 30 days. Complex requests may take longer — we will inform you if an extension applies.

If you are unsatisfied with our response to a data protection query, you may have the right to lodge a complaint with a relevant data protection supervisory authority. The appropriate authority depends on your jurisdiction and the applicable data protection framework.